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Rental Policies


This Agreement shall commence on the day this agreement is signed or the day the deposit is received and will remain in full force and effect until the rentals are returned to Owner.  Renter shall return the rented items on previously agreed date unless otherwise agreed by Owner and Renter.


Renter agrees to pay Owner as a rent for Rented Items the amount agreed upon between Renter & Owner. Acceptable forms of payment: Cash, Checks or Credit/Debit Cards or Pay Pal through our website.Renter authorizes Owner to charge the debit card or credit card on file with Owner an amount equal to all payments and fees due under this Agreement.Renter shall also pay other charges in accordance with this Agreement due upon return of Equipment, to the fullest extent allowed by law, including but not limited to:a) charges for optional services, if any;b) loss of, or damage or repair to the Equipment that exceeds 20% damage fee amount for that item;c) unless due to the fault of Owner, all fines, penalties, court costs and other expenses relating to the Equipment assessed against Owner or the Equipment during the rental Term;d) all expenses Owner incurs due to Renter’s failure to return the Equipment including costs in locating and recovering the Equipment;e) all costs incurred to collect unpaid monies due; andf) twenty-five dollars ($25.00) or the maximum amount allowed by law, whichever is greater, for making payment with insufficient funds.


In addition to the fees listed in Section 2, Renter shall pay a deposit of agreed upon total/percentage of the total amount due at the time this Agreement is signed if the full amount is not being rendered.  Owner may use the deposit to cover any amounts due under this Agreement.



In addition to the fees listed in Section 2, Renter shall pay a deposit of agreed upon total/percentage of the total amount due at the time this Agreement is signed if the full amount is not being rendered.  Owner may use the deposit to cover any amounts due under this Agreement.


You must call or email us 3 - 5 days before your event to make any final changes. If there are changes made after that we will charge a $30 service fee for having to redo your order. If we DO NOT RECEIVE A CALL and your rentals are not on time, do not show up or the order is not what you wanted, Prim & Proper Events is not responsible and will not issue a refund of any kind.



Owner reserves the right to collect and retain any payments previously collected (Down Payment, Partial Payments, etc.,) as termination fee. Other termination fees might also apply. If rented items are omitted from the proposal after the deposit and/or ANY NUMBER of installments, the total cannot equal less than what has already been paid with expectations of receiving a refund. Once the installments are made there are to be no refunds regardless of the final total.



Travel fees will include a standard fee of $50 within a 15-mile radius with an additional fee of $.54 cents per mile outside of the standard 15-mile radius. Also, an additional fee of $50 will be applied for delivery and pick up of rented items outside of the 15-mile radius. This could vary per proposal/Renter basis depending on items rented.


During the Term, Equipment shall be located at the agreed upon location, unless expressly agreed otherwise in writing by Owner.



Prim & Proper Events is a rental company. We do not sell our rental items as retail. With that being said, our items may not be 100% in new condition when you receive them. Linens & other items may have small stains & small imperfections. This is something that we strive not to have but sometimes it is inevitable. By renting from us you agree that you understand that your items may not be perfect, but they are up to our standards.



If we are strictly delivering rentals to you, we will unload the rentals to the closest place our vehicle will go to the acquired spot. If you want the rentals to be taken to a specific place and/or set up, we will have to charge a separate set up fee. When we pick up our deliveries, our rentals have to be in the same spot that they were dropped off (closest spot our vehicle will go) ready to be loaded. If we have to drop off/pick up our rentals from somewhere other than this we will have to charge an extra $50 fee per delivery & pick up.



All rented items can be picked up on the day agreed upon by Owner & Renter.


Equipment can only be used in a careful and proper manner and shall not be used in any way that is inconsistent with Owner’s instructions.



Owner requires that prior to equipment set up, all the items of furniture that are obstructing Owner’s equipment install be removed or moved out of the way by responsible person designated by Renter. Owner will not be responsible for any damages to furniture on the site. Owner will not start Equipment install until the room has been fully cleared and ready for install. If Prim & Proper has to clear out items to set up there will be an additional charge that will be sent after the event.



Renter is fully responsible for all the property clean up. Owner will not be responsible for any clean-up of properties prior, during or after the event except for the item owned by Prim and Proper Events that have been agreed upon for pick up/clean up. If Prim & Proper has to do these things there will be an additional charge sent after the event.


Renter shall return Equipment on the date specified in Section 1 in the same condition as Renter received it, except for normal wear and tear.  Renter shall return the Equipment to the agreed return location.  If Equipment is not returned on said date, Owner reserves the right to take any action necessary to regain possession of the Rented Items. 



This Agreement shall terminate on the date specified in Section 1.  Owner reserves the right to terminate this Agreement earlier upon notice to Renter. Owner reserves the right to collect termination fee specified in Section 6.



Renter shall indemnify, defend and hold harmless Owner from and against any claim, demand, cause of action, loss or liability (including attorney’s fees and expenses of litigation) for any property damage or personal injury arising from Renter’s use of Equipment by any cause, except to the extent caused by Owner’s gross negligence or willful misconduct.  The provisions of this Article shall survive the termination of this Agreement with respect to any claims or liability accruing before such termination.  IN NO EVENT SHALL OWNER BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES ARISING FROM RENTER’S USE OF EQUIPMENT, INCLUDING BUT NOT LIMITED TO LOSS PROFITS AND LOSS REVENUE, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.


This Agreement represents the entire understanding relating to the subject matter hereof and prevails over any prior or contemporaneous, conflicting or additional communications.  This Agreement can only be modified by a written amendment signed by the party against whom enforcement of such modification is sought.


Paragraph headings used in this Agreement are for reference only and shall not be used or relied upon in the interpretation of this Agreement.


This Agreement, and any amendment thereof, may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same document.

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